Integrative Physical Therapy Specialists

Contact Us

Contact Us

Focus On Health A Physical Therapy Corporation
1601 Dove Street, Ste 210
Newport Beach, CA 92660


(949) 851-8121

focusonhealthpt.com
jeffc@focusonhealthpt.com

Directions to Focus On Health

Traveling the 405 South

Take 73 Freeway towards the Toll Road. Exit Campus Drive/Irvine Avenue. Continue through the first traffic light to Birch Street. Turn left onto Birch Street. On the 3rd Traffic Light turn right onto Dove Street. Continue for about 1 block looking toward your right for 1601 Dove Street. Turn into the 3rd or 4th driveway entrance on the right side. We are in Suite 210 on the second floor. There are stairs and there is an elevator to access the second floor.


Traveling the 405 North

Take MacArthur Blvd exit south. Turn left onto MacArthur Blvd and continue onto Birch Street which is the 4th traffic light. Turn left onto Birch Street.  Continue on Birch Street to the traffic light.  Make a left turn onto Dove Street. Continue for about 1 block looking toward your right for 1601 Dove Street. Turn into the 3rd or 4th driveway entrance on the right side. We are in Suite 210 on the second floor. There are stairs and there is an elevator to access the second floor.


Traveling the 55 South

Take 55 south to 73 south. Exit Campus Drive/Irvine Avenue. Continue through the first traffic light to Birch Street. Turn left onto Birch Street. At the 3rd traffic light turn right onto Dove Street. Continue for about 1 block looking toward your right for 1601 Dove Street.  Turn into the 3rd or 4th driveway entrance on the right side. We are in Suite 210 on the second floor. There are stairs and there is an elevator to access the second floor.


Traveling the 73 North

Exit Birch Street and make a Right Turn onto Birch Street at the traffic light. You have to get over to the right pretty quickly. At the 3rd traffic light turn right onto Dove Street. Continue for about 1 block looking toward the right for 1601 Dove Street. Turn into the 3rd or 4th driveway entrance on the right side. We are in Suite 210 on the second floor. There are stairs and there is an elevator to access the second floor.



Map to Focus On Health A Physical Therapy Corporation

Details about the Administration part of our Clinic Operation

Payment for all Services on the Date of the Consultation, Treatment, and Late Cancellation

All consultation, treatment services, and late cancellations are required to be paid on the same date they are incurred to keep your file up to date.


Courtesy Appointment Reminder System

As a courtesy, we use a reminder system to alert you the evening prior to your appointment. All our patients calendar their appointments and manage their own personal schedules. The reminder system is intended as a secondary reminder for you as a courtesy. We hope our system is helpful in order that they are attending your visits so that they can progress efficiently with our care.


Normal Scheduled Visits

To avoid an oversight, please be mindful that 24-hour notice prior to the appointment time is required Monday to Friday during the hours of 9:00 am to 2:00 pm.   In addition, this is a No Exception Policy. Focus On Health does not double or triple book patients.  We treat 1 patient per hour, unlike most clinics in Orange County. These are all reserved appointments that you are holding on the schedule. We like to be good communicators to avoid misunderstandings, therefore, the best approach is to be detailed in how our cancellation policy works. We hope this is helpful as a reference.

The late cancellation fee relates to the type of visit scheduled.:

  • A 1-hour follow-up visit has a $128.00 cancellation fee. 
  • Two-hour visit blocks have a cancellation fee of $256.00.
  • 1/2 hour 2 person double block has a $128.00 cancellation fee.
  • A 1-hour 2 person double block has a cancellation fee of $256.00. 
  • Two visits relating to the same family scheduled either side by side during the same hour with different therapists or one after the other on the same date has a $256.00 cancel fee.

If paid by credit card, an additional courtesy fee is added to the balance.

Your Appointment is a reserved time that has been blocked off on our schedule for You, so proper notification is required to cancel, consistent with our policies. The policy is applied as stated so as not to discriminate against any patient. The policy applies to all patients no matter the circumstance to be ethical and fair to all patients. We require payments to be made for late cancellations on the same day they occur to avoid misunderstandings. By helping to ensure cancellation payments are made the same day or next business day if over a weekend or long weekend, our patients are helping us to keep our rates as low as possible and also stay consistent and fair with all our other patients.

Cancellation Statements are considered a reimbursable fee to the clinic and will remain on the client account until paid. If the fee is not paid, like all unpaid client account balances where a client has no intention of paying the balance and has made no attempt to pay the fee when requested, the unpaid portion of the account is sent to collections. We consistently adhere to this policy with all patients to avoid discrimination and favoritism of one patient over another to ensure complete fairness to all. 


Monday Visits and After Holiday Visits

Cancellations for Monday Appointments or Tuesday Appointments following a National Holiday need to be made by Friday at 2:00 pm. Cancellations after 2:00 pm on Friday are subject to a cancellation fee. After-hour cancellations are subject to a fee.

In addition, this is a No Exception Policy. Your Appointment is a reserved time that has been blocked off on our schedule for You, so proper notification is required to cancel, consistent with our policies. The policy is applied as stated so as not to discriminate against any patient. The policy applies to all patients no matter the circumstance to be ethical and fair to all patients. We require payments to be made for late cancellations on the same day they occur to avoid misunderstandings. We are a simple, small company that cannot over-extend financial courtesy to our patients with late cancellations.  By helping to ensure cancellation payments are made the same day or next business day if over a weekend or long weekend, our patients are helping us to keep our rates as low as possible and also stay consistent and fair with all our other patients. 


2-Person Visits and 2-Hour Appointment Blocks

Cancellations for 2-Person Doubles and 2-4 hour time blocks (mini intensives) require 2 weeks advance notice to cancel. Furthermore, if 2 family members are scheduled at the same time with different Therapists this is considered a 2-hour block that requires 2 weeks’ notice to cancel.  As well, if 2 family members are scheduled sequentially, in other words, one after the other, this is logged as a 2-hour block that requires 2 weeks’ notice to cancel. 

In addition, this is a No Exception Policy. Your Appointment is a reserved time that has been blocked off on our schedule for You, so proper notification is required to cancel, consistent with our policies, specific to this type of appointment. The policy is applied as stated so as not to discriminate against any patient. The policy applies to all patients no matter the circumstance to be ethical and fair to all patients. We require payments to be made for late cancellations on the same day they occur to avoid misunderstandings. We are a simple, small company that cannot over-extend financial courtesy to our patients with late cancellations. By helping to ensure cancellation payments are made the same day or next business day if over a weekend or long weekend, our patients are helping us to keep our rates as low as possible and also stay consistent and fair with all our other patients. 


Record Copying

Any and all Medical Record Copying Requests

This is not a free administration service. It is individually assessed based on the number of pages in the medical file, labor to copy, costs of retrieving the file from our HIPAA compliant storage facility, and shipping costs. We prefer that a copy service is used to copy medical records as this is a resource-intensive task best done by copy service companies that provide this service daily and have the equipment to easily provide the service.

We are grateful to have the opportunity to Work with You and your Family and follow your path to healing. Call Today!

(949) 851-8121

Newport Beach City Resource


Notification to Patients of what we are doing to keep our Staff and Patients safe from COVID-19!

Please read the sidebar on your desktop computer or the detail below on your mobile device about what we are doing with concern to COVID-19 in our clinic to keep YOU and our STAFF safe.


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